Prepare an enquiry

A well-prepared enquiry allows us to understand your needs

If you would like to receive an offer from us, we should first talk to each other. We will be pleased to receive your initial enquiry by e-mail.

Please provide us with a solid understanding of your requirements, especially with the following information:

• a description, sketch or drawing of your desired motif
• the motif dimensions and/or product size
• the desired material
• the quantity
• the desired delivery date
• design templates for labels and packaging, if applicable

Depending on your requirements, we will need 1-3 working days for preparing the offer.

Production and delivery times

Please take the following approximate production and delivery times into account when planning your project. Depending on the complexity of your order, the period can vary. You will receive a more precise delivery date with our offer.

Cookie cutters: 2 – 12 weeks
Baking pans: 6 – 12 weeks
Baking accessories: 6 – 12 weeks
Convenience and food articles: 4 – 6 weeks

Our standard articles are always available from stock. To design a custom packaging and package standard articles, we will take approximately 4 – 6 weeks.

In any case, our general terms and conditions apply.